Privacy Policy

Effective Date: October 25, 2025 • Version: 1.2 • Last Updated: October 28, 2025

🛡️ Our Privacy Commitment

We collect only the absolute minimum data necessary for verification and billing and automatically delete most data within 90 days to 1 year. We don't collect emails, we don't store your server lists, and we don't sell your data. Payment information is securely processed by Stripe - we never see or store your credit card details.

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What Data We Collect

We practice strict data minimization - we only collect what's absolutely necessary for verification.

Data Why We Collect It How Long We Keep It
Discord User ID To identify you for verification Until you request deletion
Discord Username To display your name in admin interfaces Until you request deletion
Discord Avatar URL To show your profile picture in admin interfaces Until you request deletion
Verification Status To grant or deny access to server channels Until you request deletion
Verification Date To track when verification expires (if enabled) Until you request deletion
Hashed IP Address To prevent abuse and rate limiting 90 days (auto-deleted)
Verification Attempts Security and compliance audit trail 1 year max (auto-deleted)
Subscription Information Track which pricing plan your server is on Until subscription ends + 7 years for tax compliance
Payment Records Billing history and invoices 7 years (legal/tax requirement)

🔒 Note on IP Addresses

We do NOT store your actual IP address. We use a one-way cryptographic hash with daily salt rotation, making it impossible to identify individuals from this data. It only helps us prevent abuse within the same day.

Payment & Billing Information

If you subscribe to a paid plan, we collect and process payment information through our payment processor, Stripe, Inc.

What Payment Data We Collect

Data Collected By Why We Need It
Subscription Plan Us (our database) Track which tier your server is on (Free, Pro, Enterprise)
Billing Period Us (our database) Know when to charge for renewals
Payment Status Us (our database) Track successful/failed payments
Payment Amount Us (our database) Record transaction amounts for invoicing
Stripe Customer ID Us (our database) Link your server to your Stripe account
Credit Card Details Stripe ONLY Process payments (we never see your card number)
Billing Address Stripe ONLY Required by Stripe for payment processing

💳 We NEVER See Your Credit Card

Your payment information is processed directly by Stripe, a PCI-DSS Level 1 certified payment processor. We never receive, store, or have access to your full credit card number, CVV, or billing address. Stripe handles all sensitive payment data in accordance with industry standards.

We only store a reference ID that links your server to your Stripe customer account, allowing us to manage your subscription and access billing history.

Stripe's Role & Privacy Policy

Stripe is our payment processor and handles all credit card transactions. When you subscribe to a paid plan:

Payment Data Retention

We retain payment records for 7 years after your subscription ends. This is required by tax laws in most jurisdictions (IRS, HMRC, etc.) to maintain financial records for auditing purposes.

Note: If you delete your user data, we'll anonymize your payment records by removing your Discord User ID, but we must retain the financial transaction data for legal compliance.

What We DON'T Collect

We explicitly do NOT collect:

What About Server Membership Checks?

During verification, we temporarily check which Discord servers you're in to see if any are on a banned list. We do NOT store this information. It's checked in real-time and immediately discarded. We only store whether you passed or failed verification, not which servers caused a failure.

How We Use Your Data

We use your data only for the following purposes:

We do NOT:

Data Retention & Automatic Deletion

We automatically delete old data to protect your privacy:

Data Type Retention Period Deletion Method
User profiles (User ID, username, avatar) Until you request deletion Manual or automatic
Verification status & date Until you request deletion Manual or automatic
Hashed IP addresses 90 days Automatic daily purge
Verification attempt logs 1 year maximum Automatic daily purge
Subscription data (plan, status) Until subscription ends + 7 years Manual (deleted after retention period)
Payment transaction records 7 years (tax law requirement) Manual (anonymized if user deleted)

⏰ Automatic Purge Process

Our system runs a daily automated purge that:

Your Privacy Rights

Depending on your location, you have the following rights:

All Users

EU/UK Users (GDPR)

California Users (CCPA)

Data Security

We implement the following security measures:

Third-Party Sharing

We share data only with:

  1. Discord, Inc. - We use Discord's API to verify your server memberships and assign roles. Discord's privacy policy applies: discord.com/privacy
  2. Stripe, Inc. - Our payment processor handles all credit card transactions and subscription billing. Stripe's privacy policy applies: stripe.com/privacy
  3. Hosting Provider - Our database is hosted on secure servers. They may have access to encrypted data but are contractually prohibited from using it.

We do NOT share data with advertisers, marketing companies, data brokers, or any other third parties.

Automated Decision Making

Yes, we use automated decision making for verification:

Contact Us & Exercise Your Rights

For privacy questions, concerns, or to exercise your rights:

Email: [email protected]
Response Time: Within 30-45 days

🗑️ How to Delete Your Data

We offer TWO ways to delete your data:

Option 1: Self-Service Deletion (Instant)

  1. Click the button below to start the deletion process
  2. Authenticate with Discord (to verify your identity)
  3. Review a summary of all your stored data
  4. Optionally export your data as JSON before deleting
  5. Click "Delete My Data" to permanently remove everything

Delete My Data Now →

Option 2: Email Request

If you prefer not to use the self-service tool, email us at [email protected] with:

What Gets Deleted

When you delete your data, we permanently remove:

💰 Subscription & Payment Data

⚠️ Important Notes

Discord Developer Policy Compliance

This Bot complies with Discord's Developer Terms of Service and Developer Policy:

Discord's Developer Policy: View Policy

Summary (Plain Language)

What we collect: Only your Discord ID, username, avatar, verification status, a hashed version of your IP address, and subscription/payment data (if you're on a paid plan).

What we DON'T collect: Emails (except for support), your server list, messages, credit card details (handled by Stripe), or tracking cookies.

How long we keep it: User data until you ask us to delete it. IP hashes for 90 days. Audit logs for 1 year max. Payment records for 7 years (legal requirement). Everything else is automatically deleted.

Payment security: All credit card details are processed by Stripe. We never see or store your card number, CVV, or billing address.

Your rights: You can request your data, export it as JSON, ask us to delete it, or correct it anytime.

How to delete your data: Use our self-service deletion tool for instant removal, or email us your request. See detailed instructions above.

Our commitment: We collect the absolute minimum data necessary and delete it as soon as possible. Your privacy matters to us.